Glashütte Original Store Manager

Swatch Group is a multinational company involved in the production and sale of finished watches, jewelry, movements, and watch components. With 16 watch brands, the Group is present in all price segments and has a strong distribution network, including its own multi-brand network with specialized stores, Tourbillon Boutique and Hour Passion. Swatch Group is also a significant player in the manufacture and sale of electronic systems used in the watchmaking industry and other sectors.

1. Act as a brand ambassador by mastering the history, products, and universe of Glashütte Original.
2. Manage, motivate, and lead the sales team, ensuring effective human resource management in the store.
3. Drive store operations using performance indicators (KPIs) to achieve store objectives.
4. Supervise visual merchandising and maintain high-quality standards.
5. Collaborate with the brand director on sales, client events, and team management.
6. Optimize sales by recruiting new clients and providing exceptional customer service.
7. Build a network, manage CRM, and handle disputes.
8. Ensure exemplary customer service.
9. Manage administrative and accounting tasks in collaboration with the assistant manager.
10. Report information and propose improvements and action plans.
11. Draft daily activity reports.

1. Bachelor's degree (BAC+3) in sales and commerce.
2. 5 years of experience in sales team management.
3. Excellent communication skills and embodiment of the luxury sector.
4. Pedagogical skills and excellent communication abilities.
5. Recognized service and retail orientation.
6. Result-oriented with strong KPI analysis skills.
7. Leadership skills to elevate the team.
8. Passion for watchmaking is a plus.

1. Influential leadership and brand ambassadorship.
2. Strong initiative and commercial sense.
3. Analytical skills and affinity for numbers.
4. Proactivity and excellent listening skills.
5. Team spirit and ability to unite the team.
6. Fluent in English, with proficiency in another language appreciated.

5 years of experience in managing sales teams.

Bachelor's degree (BAC+3) in sales and commerce.

Located in Paris, the company promotes a collaborative and dynamic work environment with a focus on luxury retail and customer service excellence.