Glashütte Original Store Manager

Swatch Group is a multinational company involved in the production and sale of finished watches, jewelry, movements, and watch components. With 16 watch brands, the Group is present in all price segments and has a strong distribution network, including specialized retail brands Tourbillon Boutique and Hour Passion. Swatch Group is a significant player in the manufacturing and sale of electronic systems used in the watch industry and other sectors.

1. Act as a brand ambassador by mastering the history, products, and universe of Glashütte Original.
2. Manage, motivate, and lead the sales team, ensuring effective human resource management in the store.
3. Drive store operations using performance indicators (KPIs) to achieve store objectives.
4. Supervise visual merchandising and maintain high-quality standards.
5. Collaborate with the brand director on sales, customer events, and team management.
6. Optimize sales by recruiting new clients and providing exceptional customer service.
7. Build a network, manage CRM, and handle disputes.
8. Ensure exemplary customer service.
9. Oversee administrative and accounting tasks in collaboration with the assistant manager.
10. Prepare daily activity reports and propose improvements and action plans.

1. Bachelor's degree in sales and commerce.
2. 5 years of experience in sales team management.
3. Excellent communication skills and luxury sector embodiment.
4. Pedagogical skills and excellent communication.
5. Recognized service and retail orientation.
6. Result-oriented with strong KPI analysis skills.
7. Leadership skills to elevate team performance.
8. Passion for horology is a plus.

1. Influential leadership and brand ambassadorship.
2. Strong initiative and commercial sense.
3. Analytical skills with numerical affinity and proactivity.
4. Listening skills, service orientation, and availability.
5. Team spirit and ability to unite the team.
6. Fluent in English; proficiency in another language is appreciated.

5 years of experience in managing sales teams.

Bachelor's degree in sales and commerce.

Located in Paris, the workplace culture emphasizes luxury, excellence, and a strong team spirit. The environment is dynamic and customer-focused, with a commitment to high standards in service and operations.