Glashütte Original Boutique Manager

Paris • France

Wednesday, January 8, 2025

Glashütte Original, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to horological excellence. As part of The Swatch Group, a multinational corporation with a diverse portfolio of 16 watch brands, Glashütte Original benefits from a robust distribution network and a strong presence across all price segments in the watch industry. The Swatch Group is also a significant player in the production of electronic systems for the watchmaking industry and beyond.

1. Serve as a brand ambassador, embodying the values and ethos of Glashütte Original through a comprehensive understanding of the brand's history, products, and universe.
2. Lead and manage the sales team, fostering motivation and performance through effective leadership and KPI management.
3. Oversee the operational management of the boutique, utilizing performance indicators to achieve sales targets and maintaining high standards of visual merchandising.
4. Optimize sales by recruiting new clients and delivering exceptional customer service, while managing CRM and resolving disputes.
5. Handle administrative and accounting responsibilities in collaboration with the assistant manager, including daily activity reports and proposing improvements.

1. Bachelor's degree in Sales or Commerce (BAC+3)
2. Five years of experience in sales team management and leadership
3. Excellent communication skills and luxury sector representation
4. Proven pedagogical skills and service-oriented mindset
5. Strong analytical skills with a focus on results and KPIs
6. Demonstrated leadership ability to elevate team performance
7. Passion for horology is advantageous

1. Influential leadership and brand ambassadorship
2. Strong commercial acumen and initiative
3. Analytical mindset with numerical proficiency
4. Excellent listening skills and customer service orientation
5. Team spirit and ability to unify the team
6. Fluency in English and French; additional language skills are a plus

A minimum of five years in sales team management and leadership within the luxury retail sector.

Bachelor's degree in Sales or Commerce (BAC+3)

Competitive benefits package including opportunities for professional growth and development within a leading luxury brand.

Glashütte Original fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to embody the brand's values and contribute to its storied legacy in the watchmaking industry. The work environment is dynamic and supportive, promoting both individual and team success.