Glashütte Original

Store Manager

Swatch Group is a multinational company engaged in the production and sale of finished watches, jewelry, movements, and watch components. With 16 watch brands, the Group is present in all price segments and has a strong distribution network, including its own multi-brand network with specialized stores, Tourbillon Boutique and Hour Passion. Swatch Group is also a significant player in the manufacturing and sale of electronic systems used in the watchmaking industry and other sectors.

1. Act as a brand ambassador by mastering the history, products, and universe of Glashütte Original.
2. Manage, motivate, and lead the sales team, ensuring effective human resource management in the store.
3. Drive store operations using performance indicators (KPI) to achieve store objectives.
4. Supervise visual merchandising and maintain high-quality standards in the store.
5. Collaborate closely with the brand director on sales, client events, and team management.
6. Optimize sales by recruiting new clients and providing exceptional customer service.
7. Build a network, manage CRM, and handle disputes.
8. Ensure exemplary and quality customer service.
9. Manage administrative tasks and accounting in collaboration with the assistant manager.
10. Report information and propose improvements and action plans.
11. Draft daily activity reports.

1. Bachelor's degree in sales and commerce.
2. 5 years of experience in sales team management.
3. Excellent communication skills and embodiment of the luxury sector.
4. Pedagogical and excellent communicator.
5. Recognized service and retail orientation.
6. Result-oriented with strong KPI analysis skills.
7. Leadership skills to elevate team performance.
8. Passion for watchmaking is a plus.

1. Influential leadership and brand ambassador capabilities.
2. Strong initiative and commercial sense.
3. Analytical skills with a strong affinity for numbers and proactivity.
4. Listening skills, service orientation, and availability.
5. Team spirit and ability to unite the team.
6. Fluent in English, with proficiency in another language appreciated.

5 years of experience in sales team management.

Bachelor's degree in sales and commerce.

Located in Paris, the company fosters a dynamic and collaborative work environment with a focus on luxury and high-quality service.