Givenchy Team Manager

Paris • France

Friday, August 1, 2025

Givenchy, a distinguished name in the realm of Haute Couture, epitomizes French elegance through its dedicated team, committed to upholding an unparalleled tradition of craftsmanship. As part of the LVMH conglomerate, Givenchy offers a dynamic environment where innovation meets heritage, fostering a culture of excellence and creativity.

1. Supervise and guide the sales team under the Store Manager's direction to ensure optimal performance and exceptional customer experience.
2. Lead team briefings and coaching sessions to enhance team autonomy, versatility, and commitment to excellence.
3. Ensure compliance with company procedures, guidelines, and standards.
4. Act as a reference for the team, ensuring a professional and supportive work environment with clear objectives focused on customer experience and commercial performance.
5. Deploy and animate a sales ceremony based on excellence and provide daily training across all product categories.
6. Manage floor zoning to optimize sales advisor presence in the sales area.
7. Support team members in daily tasks, ensuring motivation and engagement.
8. Participate in individual annual performance evaluations and implement action plans as needed.
9. Actively contribute to recruitment processes within the team.
10. Oversee team training follow-ups.
11. Provide a welcoming and exceptional client experience, ensuring team adherence to these standards.
12. Facilitate sales and support the team in achieving sales targets.
13. Challenge the team to continuously improve key performance indicators.
14. Develop and retain clientele while implementing client loyalty strategies.
15. Utilize digital tools to enhance sales.
16. Handle customer disputes effectively.
17. Ensure team product knowledge and convey passion for the brand, its history, and iconic products.
18. Challenge the team on trend awareness, fashion news, and competitor analysis.
19. Evaluate sales performance by product category and collaborate with the Store Manager to implement sales-boosting actions.
20. Collaborate closely with various stakeholders (Boutique Management, Retail Management, Merchandising Team) for detailed product sales and stock reporting.
21. Work with Visual Merchandising counterparts to maximize product sales potential.
22. Participate in rotating and fiscal inventories.

1. Minimum 5 years of retail experience, with luxury sector experience preferred.
2. Proven managerial experience.
3. Product knowledge and sales ceremony expertise adhering to high standards.
4. Ambassador of the brand and its values.
5. Passion for fashion and the luxury universe.
6. Fluent in English, with a third language preferred.
7. Excellent presentation and communication skills.
8. Strong interpersonal skills, with the ability to listen and persuade.
9. Challenge-driven with a results-oriented mindset.
10. Proactive, with initiative-taking abilities.
11. Organizational, analytical, and reporting skills.
12. Aptitude and enthusiasm for people development.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Product and market knowledge
5. Communication and interpersonal skills
6. Organizational and analytical skills
7. Digital literacy for sales enhancement

A minimum of 5 years in retail, with a preference for luxury sector experience. Managerial experience is essential.

Givenchy offers a comprehensive benefits package, fostering a supportive and enriching work environment.

Givenchy prides itself on a culture that blends tradition with innovation, offering employees a chance to thrive in a setting that values creativity, excellence, and a commitment to luxury. The workplace is characterized by a supportive and professional atmosphere, encouraging personal and professional growth.