Givenchy Store Manager

Givenchy, a distinguished name in luxury fashion, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Givenchy offers a dynamic and inspiring environment where creativity and craftsmanship are celebrated, providing employees with the opportunity to contribute to the legacy of a globally recognized brand.

1. Direct and influence store performance across customer experience, talent management, financial targets, and operational efficiencies.
2. Function as a brand ambassador, exemplifying Givenchy's core values while engaging with the community and key clients.
3. Define and communicate the store vision in line with the local strategic plan.
4. Ensure a balance between customer experience, financial targets, talent development, and operational efficiencies.
5. Create and maintain in-store client experiences aligned with Givenchy's mission and values.
6. Define, execute, and measure CRM strategy in partnership with the Brand President and Corporate team.
7. Source, screen, and hire talent in cooperation with Human Resources.
8. Ensure all new hires are properly onboarded and trained.
9. Meet all financial targets as defined by the Brand Director, South East Asia.
10. Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities.
11. Monitor all KPIs, analyze results, and make changes to improve performance and efficiency.
12. Ensure all inventory control, fraud prevention, and audit practices are executed and maintained.

1. 8+ years of retail experience with the majority in luxury.
2. 4+ years of managerial experience in a retail setting.
3. Proven track record in delivering business KPIs.
4. Experience interacting with and servicing high-net-worth clientele.
5. Previous experience across merchandise categories: Handbags/SLG, WRTW/MRTW, and accessories.

1. Proficient in Microsoft Office programs.
2. Understanding of POS systems/operations (Cegid).
3. Ability to develop, mentor, and coach a team of seasoned sales professionals.

Minimum of 10 years in retail, with significant time spent in luxury environments and managerial roles.

College degree or equivalent.

Givenchy offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a vibrant work environment that fosters personal and professional growth.

Givenchy fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative and dynamic, with a strong emphasis on community and authenticity.