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Givenchy Store Manager
Givenchy, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Givenchy offers a dynamic environment that fosters creativity and professional growth, providing employees with the opportunity to contribute to a legacy of luxury and style.
- Develop and mentor managers to ensure delivery of the brand experience to every client, providing consistent coaching and identifying training needs.
- Identify, recruit, and develop talent, collaborating with HR and regional leadership to secure succession plans.
- Organize the team efficiently according to business needs, delegating responsibilities appropriately.
- Translate strategic and business goals into actionable objectives for the team.
- Set and manage achievable yet challenging targets for the store, monitoring performance to ensure goals are met.
- Create a positive work environment, empowering the team and encouraging innovative solutions.
- Lead recruitment, training, evaluation, and development of staff, fostering a culture of motivation and engagement.
- Network with brand and LVMH colleagues to share best practices and communicate strategic vision and initiatives.
- Lead and develop store business by cultivating strategic knowledge and stakeholder relationships.
- Champion a customer-centric mindset, partnering with regional managers to identify opportunities and best practices.
- Maximize the potential of all product categories, leveraging support from visual merchandising, training, and events.
- Build a loyal clientele using CRM tools, ensuring the highest level of customer experience and retention.
- Act as a brand ambassador in the local market, representing the brand in relevant activities and understanding market trends.
- Ensure communication and implementation of policies, operational standards, and procedures, proposing improvements as needed.
- Monitor store expenses, partner with finance on P&L reviews, and manage health and safety alongside store support.
- Supervise loss prevention, risk management, and stock audits, ensuring team training on company systems.
- Extensive flagship boutique management experience in the luxury goods sector.
- Existing international clientele network.
- Experience in managing VIP client events.
- Excellent communication and relationship-building skills.
- Outstanding customer service, initiative, and commercial creativity with fashion sensitivity.
- Strong knowledge of fashion, trends, and specifically ready-to-wear product division.
- Fluency in a second language (preferred).
Minimum of 5 years in a similar role within the luxury fashion industry.
Master's degree desirable.
Employees enjoy a vibrant work environment with opportunities for professional development and engagement in a global luxury brand.
Givenchy fosters a culture of innovation, excellence, and collaboration, encouraging employees to contribute to the brand's legacy while supporting personal and professional growth.
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