Givenchy Selling Supervisor

Miami • USA

Sunday, August 31, 2025

Givenchy, a renowned name in the luxury fashion industry, is part of the prestigious LVMH Group, which encompasses 75 luxury houses. As an employer, Givenchy is committed to nurturing talent and fostering career growth within the brand and across the LVMH Group. The company is dedicated to enhancing individual skills and facilitating professional development, ensuring a robust HR culture that supports its employees throughout their careers.

1. Consistently achieve and exceed monthly and annual sales targets.
2. Maintain personal accountability for individual performance objectives.
3. Apply an omni-channel approach to recommend merchandise across all channels.
4. Stay up to date with current market trends and competitors.
5. Maintain a comprehensive understanding of the brand’s product knowledge for all categories to best service client preferences.
6. Demonstrate and implement the Givenchy Selling philosophy and ceremony naturally and organically.
7. Mentor and train new hires and encourage team collaboration.
8. Embody the Givenchy brand in every customer interaction with passion and enthusiasm.
9. Use personal style to make guest experiences extraordinary, delivering memorable moments.
10. Deepen and develop relationships with clients to drive lifetime loyalty and spend.
11. Cultivate new and existing guests with ongoing communication through personalized handwritten notes, phone calls, and emails.
12. Capture customer data through client discovery.
13. Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences.
14. Drive business by being a styling visionary of seasonal product and key business essentials.
15. Take proactive actions on client feedback.
16. Identify loyal clients’ passions and social involvement in their community to create CSR opportunities.
17. Perform other duties as assigned, including operations, visual merchandising, aftercare, and inventory control.
18. Adhere to all company policies and procedures.

1. 3-5 years of experience in retail, hospitality, or a related industry.
2. Bachelor’s degree preferred.
3. Excellent communication skills in verbal, written, and listening.
4. Excellent presentation skills.
5. Advanced knowledge of Microsoft Office, Outlook, and Zoom or similar video-telephony technology.
6. Experience in diplomatically managing multiple commitments to clients, teams, and operations.
7. Key Holder experience.
8. Multilingual abilities are a plus.

1. Sales leadership and mentoring
2. Omni-channel sales strategy
3. Client relationship management
4. Product and market trend knowledge
5. Communication and presentation
6. Team collaboration and training
7. Customer experience optimization

Minimum 3 years of experience in retail, hospitality, or a related industry.

Bachelor’s degree preferred.

Givenchy offers a comprehensive benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k with automatic employee contribution, and more. The company also provides health insurance, access to LVMH private sales, and two days of home-office per week.

Givenchy values diversity and is an equal opportunity employer. The company does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Givenchy is committed to providing reasonable accommodations for individuals with disabilities to participate in the job application or interview process and to perform crucial job functions.