Givenchy Selling Supervisor
Givenchy, a distinguished name in luxury fashion, operates under the prestigious LVMH Group, a conglomerate renowned for its commitment to excellence and innovation across 75 luxury houses. As an employer, Givenchy offers a dynamic environment where creativity and audacity are celebrated, and career development is actively supported within the brand and the broader LVMH network.
- Achieve and exceed monthly and annual sales targets consistently.
- Maintain personal accountability for individual performance objectives.
- Apply an omni-channel approach to recommend merchandise across all channels.
- Stay up to date with current market trends and competitors.
- Maintain comprehensive product knowledge across all categories to service client preferences effectively.
- Demonstrate and implement the Givenchy Selling philosophy and ceremony.
- Mentor and train new hires, encouraging team collaboration.
- Embody the Givenchy brand in every customer interaction with passion and enthusiasm.
- Use personal style to create extraordinary guest experiences and deliver memorable moments.
- Develop and deepen client relationships to drive lifetime loyalty and spending.
- Cultivate new and existing guests through personalized communication.
- Capture customer data through client discovery.
- Optimize hospitality and store amenities to create unique experiences.
- Drive business by being a styling visionary of seasonal products and key business essentials.
- Take proactive actions based on client feedback.
- Identify loyal clients' passions and social involvement to create CSR opportunities.
- Perform other duties as assigned, including operations, visual merchandising, aftercare, and inventory control.
- Adhere to all company policies and procedures.
- 3-5 years of experience in retail, hospitality, or cross-industry roles.
- Bachelor’s degree preferred.
- Excellent verbal, written, and listening communication skills.
- Strong presentation skills.
- Advanced knowledge of Microsoft Office, Outlook, and video-telephony technology such as Zoom.
- Experience managing multiple commitments to clients, teams, and operations diplomatically.
- Key holder experience.
- Multilingual abilities are a plus.
- Sales leadership and client relationship management.
- Omni-channel sales strategy implementation.
- Market trend analysis and competitor awareness.
- Product knowledge across all categories.
- Mentoring and training new hires.
- Effective communication and presentation skills.
- Proficiency in Microsoft Office and video-telephony technology.
- Multilingual communication.
- Creative problem-solving and guest experience enhancement.
Minimum of 3 years in retail, hospitality, or a related field.
Bachelor’s degree preferred.
Givenchy offers a comprehensive benefits package including medical insurance, bonus structure, paid time off, holiday pay, and 401k with automatic employee contribution. Employees also have access to LVMH private sales and enjoy two days of home-office per week.
Givenchy fosters a culture of audacity and creativity, where employees are encouraged to express their unique style and contribute to the brand's legacy. As part of the LVMH Group, Givenchy is committed to diversity and inclusion, providing equal opportunities and reasonable accommodations for individuals with disabilities. The company values career development and supports professional growth within the brand and the broader LVMH network.


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