Givenchy Sales Consultant

Givenchy is a Parisian luxury house within the LVMH group, renowned for couture, ready-to-wear and leather goods that combine heritage craftsmanship with contemporary creativity. As an employer, the maison expects impeccable brand ambassadorship, attention to detail and a customer-centric approach in high-profile retail environments such as department store concessions.

1. Welcome and engage clients at the Givenchy concession, establishing an immediate sense of comfort and brand affinity.
2. Build and maintain long-term client relationships through consultative selling and personalised product advice.
3. Recommend complementary pieces and upsell leather goods and accessories based on client needs and preferences.
4. Confidently process transactions and maintain a high level of service throughout the sale.
5. Capture and update client CRM details to grow and maintain a robust client book and ensure personalised follow-up.
6. Uphold visual merchandising and store presentation standards to reflect the Givenchy image.
7. Adhere to brand behavioural standards, including appearance and dress code required by management.
8. Continuously develop product knowledge and market awareness by participating in training and self-directed learning.
9. Support stock control processes in collaboration with Stock Control colleagues.

1. Minimum three years' sales experience in a high-fashion or luxury retail environment.
2. Proven experience selling leather goods with an appreciation of craftsmanship and quality.
3. Demonstrable commercial acumen with experience working to retail KPIs.
4. Excellent personal presentation and the ability to act as a Givenchy brand ambassador.
5. Strong interpersonal and communication skills with the ability to cultivate and retain clientele.
6. Ability to work both autonomously and as part of a team; target-driven and resilient.
7. Fluent in English; proficiency in additional languages is an advantage.

1. Client relationship management (CRM) and clienteling
2. Consultative selling and upselling
3. Visual merchandising
4. Stock management and control
5. KPI-driven retail performance
6. Product knowledge — leather goods and accessories
7. Multilingual communication (advantageous)

Minimum three years of sales experience in high-fashion or luxury retail; department store concession experience preferred. Demonstrable history of selling leather goods and delivering against retail KPIs.

High school diploma or equivalent; vocational training or formal study in fashion/retail or luxury retail courses preferred.

Givenchy fosters a high-standard, client-focused retail culture rooted in craftsmanship and Parisian elegance. The brand prizes impeccable presentation, continuous product education and a collaborative yet performance-oriented environment in its luxury retail locations.