Givenchy Operations Supervisor

Miami • USA

Tuesday, May 27, 2025

Givenchy, a distinguished name in luxury fashion, is part of the esteemed LVMH Group, which encompasses 75 luxury houses renowned for their commitment to excellence. As an employer, Givenchy offers a dynamic environment where innovation and creativity thrive, supported by a robust HR culture that emphasizes career development and skill enhancement. Employees are encouraged to grow within the brand and across the LVMH Group, benefiting from a comprehensive support system and a commitment to diversity and inclusion.

1. Oversee store operations and ensure compliance with standards.
2. Establish strong partnerships with the Head of Retail Operations, Boutique Director, and store personnel.
3. Reinforce company policies and propose improvements to store operations procedures.
4. Ensure compliance with Client Relations Management.
5. Provide and assist in operations and systems training for store personnel.
6. Conduct internal audits and controls.
7. Liaise with various internal and external departments.
8. Contribute to the development of Operations and Loss Prevention programs.
9. Support Risk Management programs to reduce incidents and financial losses.
10. Train store personnel on company policies, procedures, and store processes.
11. Develop competency in auditing, shortage reduction programs, and system controls.
12. Set and achieve team goals aligned with company objectives.
13. Analyze situations, provide direction, and coach to achieve desired results.
14. Report Operations KPIs to Boutique Directors.
15. Forecast future needs and expenditures and communicate accordingly.
16. Handle multiple tasks and projects effectively.
17. Complete audits, analyze results, and develop strategies to improve operational efficiencies.

1. 3-5 years of experience in sales, retail, hospitality, or a related industry.
2. Excellent verbal and written communication skills.
3. Proven track record of profit improvement through shortage reduction and store safety practices.
4. Ability to analyze people and situations effectively and provide direction to impact performance.

1. Operational excellence
2. Strong communication
3. Analytical thinking
4. Leadership and team management
5. Problem-solving
6. Multitasking
7. Training and development

Minimum 3 years of experience in sales, retail, hospitality, or a related industry.

The position offers a generous benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k with automatic employee contribution, and access to LVMH private sales. Employees are also entitled to two days of home-office per week and are supported in career development within Givenchy and the LVMH Group.

Givenchy fosters a culture of audacity and innovation, rooted in the rich heritage of luxury fashion. As part of the LVMH Group, the company values diversity and inclusivity, ensuring equal opportunities for all employees. The workplace environment is dynamic, with a strong emphasis on professional growth, corporate social responsibility, and positive environmental and social impact.