Givenchy Operations Supervisor
Givenchy, a distinguished name in luxury fashion, is renowned for its audacious and innovative designs. As part of the prestigious LVMH Group, Givenchy benefits from the robust support and resources of a conglomerate that encompasses 75 luxury houses. This affiliation ensures a commitment to excellence and a dynamic environment that fosters career growth and development.
- Oversee store operations and ensure compliance with established standards.
- Establish strong partnerships with the Head of Retail Operations, Boutique Manager, and store personnel.
- Reinforce company policies and propose improvements to store operations procedures.
- Ensure compliance with Client Relations Management protocols.
- Provide and assist in operations and systems training for store personnel.
- Conduct internal audits and controls, liaising with internal and external departments.
- Contribute to the development of Operations and Loss Prevention programs.
- Support Risk Management programs, focusing on reducing incidents and financial losses.
- Influence necessary changes to deliver results supporting organizational goals.
- Train store personnel on company policies, procedures, and store processes.
- Provide hands-on training to ensure understanding of store processes and standards.
- Develop competency in auditing, shortage reduction programs, and system controls.
- Drive results by setting challenging yet realistic goals and objectives for the team.
- Analyze situations, provide direction, communicate expectations, and coach to achieve desired results.
- Report Operations KPIs to Boutique Managers.
- Forecast future needs and expenditures, communicating these needs accordingly.
- Effectively handle multiple tasks and projects to successful conclusion.
- Ensure completion of audits, analyze results, and develop strategies to impact operational efficiencies and shortage exposures.
- Minimum of 3 years in sales, retail, hospitality, or cross-industry experience.
- Excellent verbal and written communication skills.
- Proven track record of profit improvement through shortage reduction and store safety practices.
- Ability to analyze people and situations effectively and provide direction to impact performance.
- Operational excellence and attention to detail.
- Strong leadership and team management abilities.
- Proficiency in training and development.
- Analytical skills for auditing and shortage reduction.
- Effective communication and interpersonal skills.
Minimum of 3 years in sales, retail, hospitality, or cross-industry experience.
Givenchy offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, 401k with automatic employee contribution, and access to LVMH private sales. Employees are also entitled to two days of home-office per week and are supported in career development within the House and the LVMH Group. The company is committed to Corporate Social Responsibility, ensuring a positive environmental and social impact.
Givenchy fosters a culture of innovation and excellence, deeply rooted in the luxury fashion industry. As part of the LVMH Group, the company values diversity and inclusivity, providing equal opportunities for all employees. The workplace environment is dynamic and supportive, encouraging professional growth and development.


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