Givenchy Operations Manager

New York • USA

Tuesday, May 27, 2025

Givenchy, a distinguished name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its portfolio of prestigious brands. As an employer, Givenchy fosters an environment where creativity and innovation are paramount, offering employees the opportunity to excel in a dynamic and inclusive workplace.

1. Oversee store operations ensuring compliance with organizational standards.
2. Establish strong partnerships with Corporate Retail Operations, Store Director, and store personnel.
3. Reinforce company policies and continuously propose improvements to store operations procedures.
4. Ensure compliance with Customer Relations Management protocols.
5. Provide and assist in operations and systems training for store personnel.
6. Conduct internal audits and control measures.
7. Liaise with various internal and external departments.
8. Contribute to the development of Operations and Loss Prevention programs.
9. Support Risk Management programs focusing on reducing incidents and financial losses.
10. Influence necessary changes to deliver results supporting organizational goals.
11. Train store personnel on company policies, procedures, and store processes.
12. Provide hands-on training to ensure understanding of store processes and standards.
13. Develop competency in auditing, shortage reduction programs, and system controls.
14. Drive results by setting challenging and realistic goals for the team.
15. Analyze situations, provide direction, communicate expectations, and coach to achieve desired results.
16. Report Operations KPIs to leadership and analyze reports from Global and Local Operations.
17. Manage programs targeting reduction of theft and fraud activities.
18. Ensure completion of audits, analyze results, and develop strategies for operational efficiencies and shortage exposures.
19. Maintain and adhere to payroll, expense, and capital budgets in partnership with the US Sr. Manager of Operations.
20. Centralize purchase of packing materials, packaging, and supplies.
21. Forecast future needs and expenditures, communicating these needs accordingly.
22. Handle multiple tasks and projects effectively to successful conclusion.
23. Train in-store staff in CEDGID, System Reporting, and SAKS Global POS.
24. Provide UPS systems training with the Shipping Receiving Team.
25. Oversee operational support functions ensuring guidelines align with company expectations.

1. 5-10 years of experience in sales, retail, hospitality, or cross-industry roles.
2. Proven track record of profit improvement through shortage reduction and store safety practices.
3. Ability to analyze people and situations effectively and provide direction to impact performance.

1. Excellent verbal and written communication skills.
2. Ability to handle multiple tasks effectively.
3. Strong analytical and problem-solving skills.
4. Proficiency in training and development of staff.

Minimum of 5 years in relevant roles within sales, retail, hospitality, or similar industries.

The compensation for this position ranges from $70,000 to $90,000, dependent upon the candidate’s relevant skills and experience.

Generous benefits package including medical, dental, vision insurance, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Givenchy promotes a culture of audacity, creativity, and inclusivity, encouraging employees to challenge norms and expand their potential in a fast-paced, innovative environment. The company values diversity and provides equal opportunities for all employees.