Givenchy Boutique Director

Dallas • USA

Tuesday, May 27, 2025

Givenchy, a distinguished name in luxury fashion, is part of the esteemed LVMH Group, which encompasses 75 luxury houses renowned for their commitment to excellence and innovation. As an employer, Givenchy offers a dynamic environment where creativity and audacity are celebrated, providing employees with opportunities for career advancement within the brand and across the LVMH Group. The company is dedicated to fostering talent and enhancing skills through continuous professional development.

1. Cultivate and deepen client relationships to achieve sales objectives.
2. Drive client loyalty and increase spending among new and existing clients.
3. Identify business opportunities and implement strategies to meet or exceed sales targets.
4. Lead client development activities among team members to grow the client base.
5. Engage with loyal clients to create Corporate Social Responsibility opportunities.
6. Exhibit sales leadership by actively participating on the sales floor and managing client relationships.
7. Enhance the client experience through personalized and memorable interactions in-store and via omnichannel platforms.
8. Maintain a strong client experience management presence on the sales floor, coaching the team on customer service excellence.
9. Optimize hospitality and store amenities to create unique client experiences.
10. Respond to client feedback to improve service quality.
11. Mentor and lead boutique teams, fostering a culture of service excellence.
12. Recruit and develop talent to ensure a high-performing team.
13. Develop and execute action plans for talent recognition, reward, and growth.
14. Provide continuous coaching and qualitative feedback to team members.

1. 5-10 years of experience in retail, hospitality, or related industries.
2. 5-10 years of management experience.
3. Bachelor's degree preferred.
4. Proficiency in verbal, written, and listening communication skills.
5. Strong presentation skills.
6. Advanced knowledge of Microsoft Office, Outlook, and video-telephony technology.
7. Proven ability to develop community relationships to drive revenue.
8. Experience in managing multiple commitments diplomatically.
9. Multilingual abilities are a plus.

1. Leadership and team management
2. Client relationship development
3. Sales strategy implementation
4. Excellent communication and presentation
5. Proficiency in Microsoft Office and video conferencing tools
6. Community networking
7. Multitasking and prioritization

Minimum 5 years of experience in retail, hospitality, or a related field, with a focus on management and client relationship development.

Bachelor's degree preferred.

Givenchy offers a comprehensive benefits package, including health insurance, access to LVMH private sales, bonus structures, paid time off, holiday pay, 401k with automatic employee contribution, and more. Employees are also entitled to two days of home-office per week and are supported in their career development within the LVMH Group.

Givenchy fosters a culture of audacity and creativity, aligning with the LVMH Group's commitment to excellence and innovation. The company values diversity and inclusivity, ensuring equal opportunities for all employees. Givenchy is dedicated to Corporate Social Responsibility, aiming to enhance its positive environmental and social impact.