Givenchy Boutique Director

Dallas • USA

Tuesday, May 13, 2025

Givenchy, a distinguished name in luxury fashion, is part of the esteemed LVMH Group, which encompasses 75 luxury houses renowned for their commitment to excellence and innovation. As an employer, Givenchy offers a dynamic environment where creativity and audacity are celebrated, providing employees with opportunities for career growth within the house and across the LVMH Group. The company is dedicated to fostering talent development and enhancing individual skills through regular professional development discussions.

1. Cultivate and deepen client relationships to achieve sales targets.
2. Drive client loyalty and spending with both new and existing clients.
3. Identify business opportunities and implement strategies to meet or exceed sales plans.
4. Guide managers in client development activities to cultivate new and existing clients.
5. Create Corporate Social Responsibility opportunities by identifying clients' passions and community involvement.
6. Demonstrate sales leadership by actively engaging on the sales floor and managing client relationships.
7. Enhance the client experience through unique, personalized, and memorable interactions.
8. Ensure continuous client experience management presence on the sales floor, coaching the team on the selling ceremony.
9. Optimize hospitality and store amenities to create unique experiences.
10. Act on client feedback to improve customer service.
11. Mentor and lead boutique teams, hiring talent to ensure an engaging service environment.
12. Develop and execute action plans for talent recognition, reward, and development.
13. Continuously encourage, coach, and provide qualitative feedback to the team.

1. 5-10 years of experience in retail, hospitality, or cross-industry roles.
2. 5-10 years of management experience.
3. Bachelor's degree preferred.
4. Proficiency in verbal, written, and listening communication skills.
5. Excellent presentation skills.
6. Advanced knowledge of Microsoft Office, Outlook, and video-telephony technology.
7. Proven ability to develop community relationships to generate revenue.
8. Experience in managing multiple commitments to clients, teams, and operations.
9. Multilingual abilities are a plus.

1. Leadership and team management
2. Client relationship development
3. Sales strategy implementation
4. Communication and presentation
5. Technology proficiency
6. Community networking

Minimum 5 years of relevant experience in retail, hospitality, or a related field, with management experience.

Bachelor's degree preferred.

Givenchy offers a comprehensive benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k with automatic employee contribution, and access to LVMH private sales. The company also supports work-life balance with two days of home-office per week and is committed to Corporate Social Responsibility initiatives.

Givenchy fosters a culture of service excellence, creativity, and audacity. As part of the LVMH Group, the company values diversity and inclusivity, ensuring equal opportunities for all employees. The workplace is dynamic and collaborative, encouraging personal and professional growth while prioritizing client satisfaction and community engagement.