Ginori 1735 Client Development & Insights Intern

Ginori 1735, a distinguished name in the realm of high artistic porcelain manufacture, is part of the esteemed Kering group, a global luxury conglomerate managing renowned fashion, leather goods, jewelry, and watch brands. With a commitment to sustainability and creativity, Kering empowers its Maisons to push the boundaries of luxury while fostering an environment where employees can thrive and innovate.

1. Support the analysis of CRM campaigns and customer journeys across all touchpoints.
2. Assist in customer segmentation and profiling using demographic, behavioral, and transactional data, and prepare monthly dashboards to monitor key client KPIs.
3. Conduct in-depth analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.
4. Contribute to the development of tools and content to enhance the in-store client experience.
5. Support the senior manager in implementing in-store event formats, factory visits, and client experiences in and around Florence.

1. Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
2. Strong interest in luxury retail, customer experience, and brand loyalty.
3. Proficiency in Excel or Google Sheets.
4. Fluency in English and ideally in Italian.

1. Strong analytical skills with attention to detail.
2. Familiarity with CRM tools such as Salesforce Marketing Cloud or HubSpot is advantageous.
3. Strong organizational and communication skills, with the ability to synthesize data into clear insights.

No prior professional experience required, but a strong interest in luxury retail and customer engagement is essential.

Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.

Immersive experience in a luxury heritage brand undergoing digital transformation, collaboration with international teams, exposure to real-world marketing data and strategic projects, and a dynamic and creative work environment.

Kering fosters a culture of creativity and innovation, promoting leadership skills and internal mobility. The company values diversity in all its forms and is committed to building a diverse workforce, offering a stimulating and fulfilling workplace environment.