Ginori 1735 Client Development & Insights Intern
Ginori 1735, a distinguished name in the realm of high artistic porcelain manufacture, is part of the esteemed Kering group, a global luxury conglomerate managing renowned fashion, leather goods, jewelry, and watch brands. With a commitment to sustainability and creativity, Kering empowers its Maisons to push the boundaries of luxury while fostering an environment where employees can thrive and innovate.
- Support the analysis of CRM campaigns and customer journeys across all touchpoints.
- Assist in customer segmentation and profiling using demographic, behavioral, and transactional data, and prepare monthly dashboards to monitor key client KPIs.
- Conduct in-depth analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.
- Contribute to the development of tools and content to enhance the in-store client experience.
- Support the senior manager in implementing in-store event formats, factory visits, and client experiences in and around Florence.
- Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
- Strong interest in luxury retail, customer experience, and brand loyalty.
- Proficiency in Excel or Google Sheets.
- Fluency in English and ideally in Italian.
- Strong analytical skills with attention to detail.
- Familiarity with CRM tools such as Salesforce Marketing Cloud or HubSpot is advantageous.
- Strong organizational and communication skills, with the ability to synthesize data into clear insights.
No prior professional experience required, but a strong interest in luxury retail and customer engagement is essential.
Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
Immersive experience in a luxury heritage brand undergoing digital transformation, collaboration with international teams, exposure to real-world marketing data and strategic projects, and a dynamic and creative work environment.
Kering fosters a culture of creativity and innovation, promoting leadership skills and internal mobility. The company values diversity in all its forms and is committed to building a diverse workforce, offering a stimulating and fulfilling workplace environment.


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