Galeries Lafayette Weekend Sales Manager

Paris • France

Monday, April 28, 2025

Galeries Lafayette, a prestigious name in the world of luxury retail, offers a dynamic and innovative work environment. As part of a family-owned group, the company is committed to diversity and inclusion, boasting a workforce that represents 98 nationalities. Galeries Lafayette is renowned for its vibrant lifestyle offerings across fashion, beauty, home, jewelry, watches, and food, creating a joyful and engaging shopping experience both online and in-store.

1. Ensure exceptional customer service and act as the brand ambassador, maintaining high standards of customer relations and satisfaction.
2. Handle disputes to uphold the brand's reputation and manage customer grievances according to company protocols.
3. Drive sales and enhance the shopping experience by training teams in personalized and persuasive selling techniques.
4. Maintain the sales floor's appearance and appeal in line with Visual Merchandising guidelines.
5. Implement commercial animations and collaborate closely with stock managers.
6. Lead and motivate the sales team, providing daily coaching and fostering a positive commercial dynamic.
7. Participate in recruitment and onboarding processes to ensure a high-quality employee experience.
8. Provide regular feedback and maintain transparent communication to nurture a constructive and supportive work environment.
9. Organize staff schedules to ensure quality customer journeys and adherence to zoning regulations.

1. Proven strategic mindset with the ability to identify market trends and long-term challenges.
2. Experience in building high-performing teams and facilitating constructive discussions.
3. Demonstrated courage in taking initiatives and calculated risks in a fast-paced environment.
4. Successful prior managerial experience.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in conflict resolution and customer service.
4. Ability to train and develop team members.

A minimum of one successful managerial experience is required.

Fixed salary over 13 months with a variable component based on sales performance, up to €150 gross for monthly store sales and €600 gross for luxury segment performance and mystery shopper evaluations.

Benefits include an annual bonus up to one month's gross salary, employee discounts, 80% coverage of transportation costs, meal vouchers valued at €10 per workday with 60% employer contribution, personalized onboarding, and dynamic career progression opportunities.

Galeries Lafayette fosters an inclusive and supportive workplace culture, emphasizing diversity and equality. The company is committed to gender equality and actively combats everyday sexism, having signed the StOpE charter in 2019. Employees thrive in an environment that values creativity, innovation, and the joy of commerce.