Galeries Lafayette Sales Consultant

Grenoble France

Wednesday, January 29, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of timepieces and fine jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the central purchasing hub for jewelry and watch sectors across the 57 Galeries Lafayette department stores, both integrated and affiliated, in France and Luxembourg. It also manages the multibrand watch spaces in 40 of these stores. With 70 Louis Pion retail locations throughout France and an e-commerce platform, the brand offers an unparalleled selection of watches and, more recently, jewelry, spanning over 60 brands from accessible to premium, including its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides privileged access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, through its network of 12 boutiques and an online store. Additionally, a bespoke jewelry creation service is available. Beyond its brands, the division operates monobrand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Watch and Jewelry Division aims to captivate the hearts of the curious, enthusiasts, and connoisseurs of watches and jewelry alike.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor arguments to meet their needs.
3. Handle transactions and promote the Louis Pion brand to enhance sales.
4. Contribute to store maintenance and window display, ensuring regular restocking.
5. Be knowledgeable about the store's offerings and adeptly present the brands to clients.
6. Perform simple on-site repairs (sizing, strap changes).
7. Manage after-sales service and special orders.
8. Oversee deliveries and conduct inventory checks.
9. Showcase the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach and open to new challenges.
4. Preferably holds a diploma in watchmaking.

1. Exceptional customer service and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch repairs.

Previous experience in retail sales, preferably within the luxury watch or jewelry sector, is advantageous.

Preferably a diploma in watchmaking.

Fixed salary over 12.5 months with performance-based variable compensation.

Employees enjoy a discount on purchases, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. The company also enforces policies to reduce environmental impact and encourages recycling of used watches and jewelry at all retail locations.