Galeries Lafayette Sales Associate

Toulouse • France

Friday, September 26, 2025

The Watches and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of watches and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. Louis Pion, with its 70 retail locations and e-commerce platform, offers a diverse selection of watches and jewelry from over 60 brands, in addition to its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its network of boutiques and online presence, including bespoke jewelry creation services. The division also operates monobrand boutiques for renowned names such as Cartier, Rolex, and Omega, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a superior shopping experience.
2. Advise clients with tailored recommendations and persuasive sales techniques.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand to enhance sales and customer loyalty.
5. Maintain store presentation and manage visual merchandising with regular restocking.
6. Possess comprehensive knowledge of store offerings and effectively present brands to customers.
7. Perform simple on-site repairs, such as resizing and bracelet replacements.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and inventory management.
10. Highlight and promote jewelry selections with enthusiasm.

1. Customer-oriented with a strong ability to build trust and offer personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable to various situations and open to new challenges.
4. Preferably holds a diploma in horology.

1. Excellent customer service and communication skills.
2. Strong sales and persuasive abilities.
3. Proficiency in inventory management.
4. Basic repair skills for watches and jewelry.

Prior experience in retail sales, particularly in the luxury or jewelry sector, is preferred.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It is committed to environmental sustainability and encourages recycling of used watches and jewelry.