Galeries Lafayette Sales Associate

Toulouse • France

Thursday, July 31, 2025

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of timepieces and jewelry, operating under esteemed brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. Louis Pion, with its 70 retail locations and e-commerce platform, offers an extensive selection of watches and jewelry, featuring over 60 brands ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its network of boutiques. The division also manages monobrand boutiques for iconic names like Cartier, Rolex, and Omega, ensuring a captivating experience for watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a high-quality shopping experience.
2. Advise clients with tailored solutions to meet their needs.
3. Handle transactions and manage the cash register.
4. Promote the Louis Pion brand and contribute to sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess in-depth knowledge of store offerings and effectively present brands to customers.
7. Perform simple on-site repairs, such as resizing and bracelet changes.
8. Oversee after-sales service and special order processes.
9. Manage deliveries and conduct inventory checks.
10. Highlight and promote the jewelry selection.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.
4. Preferably holds a diploma in horology.

1. Strong customer service and interpersonal skills.
2. Sales and negotiation skills.
3. Attention to detail and organizational skills.
4. Ability to perform basic watch repairs.
5. Proficiency in inventory management.

Previous experience in a customer-facing sales role, preferably within the luxury retail sector.

Preferably a diploma in horology.

Fixed annual salary paid over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the horology and jewelry sector, and dynamic career development opportunities.

The company is committed to inclusivity and sustainability, actively supporting employees with disabilities and promoting environmental initiatives, such as recycling used watches and jewelry. The workplace fosters a culture of equality, as evidenced by a high gender equality index score.