Galeries Lafayette Sales Associate

Toulouse • France

Tuesday, June 17, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of timepieces and fine jewelry through its distinguished brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With 70 retail locations nationwide and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry, spanning over 60 brands from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, with a presence in urban and airport locations. The division also operates mono-brand boutiques for renowned names such as Cartier, Rolex, Omega, and Hermès, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor recommendations to their needs.
3. Process transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and effectively present brands to clients.
7. Perform simple on-site repairs (e.g., resizing, bracelet changes).
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory audits.
10. Highlight and promote jewelry selections.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-driven with a focus on achieving results.
3. Adaptable to various situations and open to new challenges.
4. Preferably holds a diploma in horology.

1. Excellent customer service skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch repairs.
5. Effective communication and interpersonal skills.

Previous experience in retail sales, preferably within the watch or jewelry industry, is advantageous.

Diploma in horology is preferred.

Fixed remuneration over 12.5 months with performance-based variable pay.

Benefits include employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career development opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It is committed to environmental sustainability and actively participates in initiatives like DuoDay and recycling programs.