Galeries Lafayette Sales Associate

Strasbourg • France

Monday, December 8, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of horology and jewelry through its renowned brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. As the purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these locations. Louis Pion, with 70 retail outlets nationwide and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through 12 boutiques and an online store. The division also operates monobrand boutiques for luxury names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. Its mission is to captivate enthusiasts and connoisseurs of watches and jewelry.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to their needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of store offerings and effectively present brands to clients.
7. Perform simple on-site repairs (sizing, bracelet changes).
8. Manage after-sales service and special orders.
9. Oversee deliveries and conduct inventory checks.
10. Highlight and promote the jewelry selection.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.
4. Preferred: Diploma in horology.

1. Strong interpersonal and communication skills.
2. Sales and negotiation expertise.
3. Ability to perform basic watch repairs.
4. Proficiency in inventory management.

Prior experience in retail sales, preferably within the luxury sector, is advantageous.

Preferred: Diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Comprehensive onboarding and personalized support, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling used watches and jewelry.