Galeries Lafayette Sales Associate
The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor of watches and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. Louis Pion, with 70 retail locations and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to more than 50 prestigious watch and jewelry brands through its 12 boutiques and online presence. Beyond these brands, the division operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division's mission is to captivate the curiosity and passion of watch and jewelry enthusiasts.
- Welcome and assist clients, ensuring a superior customer experience.
- Advise clients and tailor recommendations to their needs.
- Process transactions efficiently.
- Promote the Louis Pion brand and drive sales growth.
- Maintain store appearance and manage window displays with regular restocking.
- Possess comprehensive knowledge of store offerings and effectively present brands to clients.
- Perform simple on-site repairs (sizing, bracelet changes).
- Oversee after-sales service and special order management.
- Verify deliveries and conduct inventory checks.
- Highlight the jewelry selection with enthusiasm.
- Customer-oriented with a focus on building trust and providing personalized solutions.
- Action-oriented with a results-driven mindset.
- Adaptable and open to new challenges.
- Preferably holds a diploma in horology.
- Excellent interpersonal and communication skills.
- Strong sales and negotiation abilities.
- Proficient in inventory management and visual merchandising.
- Basic repair skills for watches and jewelry.
Previous experience in retail sales, particularly in the watch or jewelry industry, is preferred.
Preferably a diploma in horology.
Fixed salary over 12.5 months with performance-based variable compensation.
Personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career development opportunities.
The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index score of 99/100 and actively participates in initiatives like DuoDay. The organization is dedicated to reducing its environmental impact and promotes the recycling of used watches and jewelry across all sales points.

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