Galeries Lafayette Sales Associate

Rouen • France

Tuesday, April 29, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of horology and jewelry through its distinguished brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, it operates multi-brand watch spaces in 40 of these locations. Louis Pion, with 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, with a presence in urban and airport settings through 12 boutiques and an online store. Additionally, the division manages mono-brand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division aims to captivate enthusiasts and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and develop tailored solutions to meet their needs.
3. Process transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Contribute to store maintenance and visual merchandising through regular restocking.
6. Possess comprehensive knowledge of store offerings and effectively present brands to customers.
7. Perform simple on-site repairs, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery inspections and conduct inventory management.
10. Highlight and promote the jewelry selection with enthusiasm.

1. Customer-oriented with a proven ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges to achieve optimal outcomes.
4. Preferably possess a diploma in horology.

1. Strong customer service and interpersonal skills.
2. Effective communication and sales skills.
3. Detail-oriented with a focus on accuracy.
4. Ability to manage multiple tasks efficiently.
5. Proficiency in inventory management.

Previous experience in retail sales, preferably within the luxury watch or jewelry sector, is advantageous.

Preferably a diploma in horology.

Fixed remuneration over 12.5 months with performance-based variable compensation.

Benefits include employee discounts, personalized onboarding support, and specialized training in the watch and jewelry industry.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. The organization is committed to environmental sustainability and actively participates in initiatives like DuoDay and recycling programs.