Galeries Lafayette Sales Associate

Pontault-Combault • France

Wednesday, September 10, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores, both integrated and affiliated, in France and Luxembourg. It also manages multi-brand watch spaces in 40 of these stores. With 70 Louis Pion retail locations throughout France and an e-commerce platform, the brand offers an extensive selection of watches and, more recently, jewelry from over 60 brands ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands in urban and airport settings, with a network of 12 boutiques and an online store. Additionally, a bespoke jewelry creation service is available. Beyond its brands, the division operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Watch and Jewelry Division aims to captivate the hearts of the curious, enthusiasts, and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers, ensuring a high level of service and satisfaction.
2. Advise clients and develop tailored solutions to meet their needs.
3. Process transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and execute regular restocking and visual merchandising.
6. Possess comprehensive knowledge of the store's offerings and effectively present brands to customers.
7. Handle simple repairs on-site, such as resizing and bracelet changes.
8. Oversee after-sales service and special orders, ensuring customer satisfaction.
9. Manage deliveries and conduct inventory checks.
10. Showcase and highlight the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptability to new challenges and situations.
4. Preferably holds a diploma in horology.

1. Excellent customer service and communication skills.
2. Strong sales and negotiation abilities.
3. Detail-oriented with a focus on accuracy.
4. Ability to manage multiple tasks efficiently.
5. Proficiency in handling simple watch repairs.

Previous experience in a retail or sales environment, preferably within the luxury or horology sector, is advantageous.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Benefits include a discount on purchases, personalized onboarding, specialized training in the watch and jewelry industry, and a dynamic career path.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It participates in initiatives like DuoDay and implements policies to reduce environmental impact, encouraging recycling of used watches and jewelry across all retail locations.