Galeries Lafayette Sales Associate

Paris • France

Thursday, June 26, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group is a preeminent leader in the French market for watch and jewelry retail, operating under renowned brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. Louis Pion, with its 70 retail locations and an e-commerce platform, offers an extensive range of watches and jewelry from over 60 brands, alongside its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to more than 50 prestigious watch and jewelry brands through its 12 boutiques and online store. The division also manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a high level of service and satisfaction.
2. Advise clients and tailor recommendations to meet their specific needs.
3. Handle transactions and process payments efficiently.
4. Promote the Louis Pion brand and contribute to sales growth.
5. Maintain store presentation and manage regular stock replenishment.
6. Possess in-depth knowledge of store offerings and effectively present brands to customers.
7. Perform simple on-site repairs such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory counts.
10. Highlight and display jewelry selections with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.
4. Preferably holds a diploma in watchmaking.

1. Strong customer service and interpersonal skills.
2. Effective communication and sales skills.
3. Ability to perform basic watch repairs.
4. Proficiency in inventory management.

Previous experience in retail sales, preferably within the luxury watch or jewelry sector, is advantageous.

Preferably a diploma in watchmaking.

Fixed remuneration over 12.5 months with performance-based variable pay.

Employee discounts, personalized onboarding, specialized training in watchmaking and jewelry, and a dynamic career path.

The organization is committed to inclusivity and sustainability, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in initiatives such as DuoDay. The company also prioritizes environmental impact reduction and promotes recycling of used watches and jewelry.