Galeries Lafayette Sales Associate

Noyelles-Godault • France

Tuesday, May 13, 2025

The Watch and Jewelry Division of Groupe Galeries Lafayette stands as the preeminent French leader in the distribution of timepieces and jewelry through its prestigious brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. With 70 Louis Pion stores nationwide and an e-commerce platform, the brand offers a diverse selection of watches and jewelry, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 esteemed watch and jewelry brands through its network of 12 boutiques and online presence. Additionally, the division manages monobrand boutiques for iconic names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and develop tailored solutions to meet their needs.
3. Process transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and execute regular restocking and visual merchandising.
6. Possess in-depth knowledge of store offerings and effectively present brands to clients.
7. Perform simple on-site repairs such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory counts.
10. Showcase the curated selection of jewelry with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.
4. Preferably holds a diploma in horology.

1. Excellent customer service and communication skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Knowledge of watch and jewelry products.

Previous experience in retail, particularly in the watch or jewelry sector, is preferred.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts on purchases, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. A strong emphasis is placed on reducing environmental impact and promoting the recycling of used watches and jewelry.