Galeries Lafayette Sales Associate

Marseille • France

Wednesday, April 30, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor in the horology and jewelry sectors through its renowned brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for jewelry and watchmaking across 57 Galeries Lafayette department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these locations. With 70 Louis Pion retail outlets nationwide and a robust e-commerce platform, the brand offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online presence. The division also operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor recommendations to their specific needs.
3. Handle transactions and manage the checkout process.
4. Promote the Louis Pion brand to enhance sales figures.
5. Contribute to store upkeep and window display arrangements, ensuring regular restocking.
6. Master the store's product offerings and effectively present brands to customers.
7. Perform simple on-site repairs (sizing, bracelet changes).
8. Oversee after-sales service and special order management.
9. Manage delivery checks and conduct inventory audits.
10. Showcase the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach and open to new challenges.
4. Preferably holds a diploma in horology.

1. Excellent customer service and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch repairs.

Previous experience in retail sales, particularly in the watch or jewelry sector, is preferred.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable pay.

Employee discounts, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career development opportunities.

The company is committed to inclusivity, offering positions to individuals with disabilities and maintaining a gender equality index score of 99/100. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling programs for used watches and jewelry.