Galeries Lafayette Sales Associate

Lyon • France

Friday, July 4, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. It operates multi-brand watch spaces in 40 of these stores. With 70 retail locations across France and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban and airport settings, through its network of 12 boutiques and online store. Additionally, bespoke jewelry creation services are available. The division also manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Watch and Jewelry Division aims to captivate the hearts of curious enthusiasts and passionate connoisseurs alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor arguments to meet their specific needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and effectively present brands to customers.
7. Perform simple on-site repairs such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory counts.
10. Showcase the jewelry selection with enthusiasm.

1. Customer-oriented with a strong sense of brand ambassadorship.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach and open to new challenges.
4. Preferably holds a diploma in horology.

1. Excellent customer service and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficient in inventory management.
4. Ability to perform basic watch repairs.
5. Effective communication skills.

Previous experience in retail sales, preferably in the luxury watch or jewelry sector, is advantageous.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in watch and jewelry sectors, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has achieved a gender equality index of 99/100 in 2023 and participates in DuoDay for three consecutive years. The company actively reduces its environmental impact and promotes recycling of used watches and jewelry at all retail locations.