Galeries Lafayette Sales Associate

Lyon • France

Thursday, February 20, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of watches and fine jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores, both integrated and affiliated, in France and Luxembourg. It also manages multi-brand watch spaces in 40 of these stores. With 70 branded retail locations throughout France and an e-commerce platform, Louis Pion offers an extensive selection of watches and, more recently, jewelry, featuring over 60 brands ranging from accessible to premium, alongside its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands in urban and airport locations, supported by 12 boutiques and an online store. Additionally, bespoke jewelry creation services are available. Beyond its own brands, the division operates mono-brand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Watch and Jewelry Division aims to captivate the curiosity and passion of watch and jewelry enthusiasts in urban settings.

1. Welcome and assist customers, ensuring a premium shopping experience.
2. Advise clients and tailor arguments to meet their needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly refresh displays.
6. Possess comprehensive knowledge of store offerings and effectively present brands to customers.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory counts.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach.
3. Adaptability to various situations and openness to new challenges.

1. Strong interpersonal and communication skills.
2. Sales acumen and ability to develop effective sales strategies.
3. Proficiency in handling transactions and inventory management.
4. Knowledge of watch and jewelry brands and products.

Previous experience in a retail or customer service role, preferably within the luxury or watch and jewelry sector.

Fixed annual salary paid over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specific training in the watch and jewelry sector, and dynamic career progression opportunities.

The company fosters an inclusive workplace, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in environmental sustainability initiatives and encourages recycling of used watches and jewelry across all retail locations.