Galeries Lafayette Sales Consultant

Luxembourg • Luxembourg

Wednesday, January 8, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and fine jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores, both integrated and affiliated, in France and Luxembourg. With a network of 70 retail locations and an e-commerce platform, Louis Pion offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online store, also offering bespoke jewelry creation services. The division also operates monobrand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to meet their needs.
3. Process transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of store offerings and effectively present brands to clients.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Oversee after-sales service and special order management.
9. Manage deliveries and conduct inventory checks.
10. Highlight and promote jewelry selections with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable to various situations and open to new challenges.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in inventory management and point-of-sale systems.
4. Ability to perform basic watch and jewelry repairs.

Previous experience in retail, particularly in luxury goods or fashion, is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding support, specific training in the watch and jewelry sector, and dynamic career development opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a near-perfect equality index score. Committed to environmental sustainability, the company actively encourages recycling of used watches and jewelry across all retail locations.