Galeries Lafayette Sales Associate

Lieusaint • France

Wednesday, April 9, 2025

The Watch and Jewelry Division of Groupe Galeries Lafayette stands as a preeminent French leader in the distribution of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. As the central purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg, the division operates multi-brand watch spaces in 40 of these locations. With 70 retail outlets nationwide and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands in urban and airport settings, complemented by a bespoke jewelry creation service. The division also manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a high-quality client experience.
2. Advise clients and tailor recommendations to their needs.
3. Process transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Familiarize oneself with store offerings and effectively present brands to customers.
7. Perform simple on-site repairs such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee deliveries and conduct inventory checks.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach, adaptable to various situations.

1. Strong interpersonal and communication skills.
2. Ability to work collaboratively within a team.
3. Proficiency in sales and customer service.
4. Attention to detail and organizational skills.

Previous experience in retail sales or customer service is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. The organization prioritizes environmental impact reduction and promotes recycling of used watches and jewelry across all retail locations.