Galeries Lafayette Sales Associate
The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor of watches and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, managing multibrand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and jewelry, ranging from accessible to premium brands, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, with a presence in cities and airports through its 12 boutiques and online store. The division also operates monobrand boutiques for renowned names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports.
- Welcome and assist customers, ensuring a high-quality client experience.
- Advise clients and tailor arguments to meet their specific needs.
- Handle sales transactions efficiently.
- Promote the Louis Pion brand and drive sales growth.
- Maintain store presentation and execute window displays with regular restocking.
- Possess comprehensive knowledge of store offerings and effectively present brands to clients.
- Perform simple on-site repairs, such as resizing and bracelet replacements.
- Manage after-sales service and special orders.
- Oversee delivery checks and conduct inventory counts.
- Highlight the jewelry selection with enthusiasm.
- Customer-oriented mindset with a focus on building trust and providing personalized solutions.
- Action-oriented with a results-driven approach.
- Adaptability to various situations and openness to new challenges.
- Preferably holds a diploma in horology.
- Strong interpersonal and communication skills.
- Proficiency in sales techniques and customer service.
- Ability to perform basic watch repairs.
- Inventory management skills.
- Brand promotion and marketing acumen.
Experience in retail sales, preferably within the luxury watch or jewelry sectors.
Preferably a diploma in horology.
Fixed remuneration over 12.5 months with performance-based variable pay.
Personalized onboarding support, specific training in the watch and jewelry sector, and dynamic career progression opportunities.
The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 in 2023 and participates in initiatives like DuoDay. A strong emphasis is placed on reducing environmental impact and recycling used watches and jewelry across all retail locations.


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