Galeries Lafayette Sales Associate

Grenoble • France

Friday, December 27, 2024

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor in the watch and jewelry sector, operating under esteemed brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, managing multi-brand watch spaces in 40 of these locations. Louis Pion, with 70 retail outlets and an online presence, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and e-commerce platform. Additionally, the division operates monobrand boutiques for luxury names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports.

1. Welcome and assist customers, ensuring a high-quality client experience.
2. Advise clients and tailor arguments to meet their needs.
3. Handle transactions and process payments.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly replenish displays.
6. Possess thorough knowledge of in-store offerings and effectively present brands to customers.
7. Perform simple on-site repairs (sizing adjustments, bracelet changes).
8. Manage after-sales service and special orders.
9. Inspect deliveries and conduct inventory checks.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.

1. Excellent customer service and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Attention to detail and organizational skills.
4. Proficiency in handling transactions and inventory management.

Previous experience in retail sales, particularly in the luxury or watch and jewelry sector, is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts on purchases, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career development opportunities.

The company is committed to inclusivity, boasting a gender equality index of 99/100 in 2023, and actively participates in initiatives like DuoDay. It prioritizes environmental sustainability and encourages recycling of used watches and jewelry across all retail locations.