Galeries Lafayette Sales Associate

The Watch and Jewelry Division of the Galeries Lafayette Group is the leading French distributor of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing center for jewelry and watch sectors for the 57 Galeries Lafayette department stores in France and Luxembourg. It operates multi-brand watch spaces in 40 of these stores. With 70 retail locations across France and an e-commerce site, Louis Pion offers a wide selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its 12 boutiques and e-commerce site. The division also operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.

1. Welcome and assist customers
2. Advise customers and develop tailored arguments to meet their needs
3. Process transactions
4. Promote the Louis Pion brand and increase sales
5. Participate in store maintenance and window displays with regular restocking
6. Understand and present the store's product offerings to customers
7. Handle simple repairs on-site (sizing, bracelet changes)
8. Manage after-sales service and special orders
9. Check deliveries and conduct inventories

1. Customer-oriented
2. Action-oriented with a focus on results

1. Ability to build trustful relationships with customers
2. Adaptability to different situations
3. Openness to new challenges

Experience in retail sales, preferably in the watch or jewelry sector, is advantageous.

Fixed salary over 12.5 monthsVariable compensation linked to sales performanceDiscount on purchasesPersonalized onboardingSpecific training in the watch and jewelry sectorDynamic career path

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has a strong focus on gender equality, environmental impact reduction, and recycling initiatives. The role is based in Grenoble, France, within the Galeries Lafayette department store.