Galeries Lafayette Sales Associate

Faches-Thumesnil • France

Monday, April 28, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the premier French distributor of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. With 70 Louis Pion retail outlets nationwide and an e-commerce platform, the brand offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands in urban and airport settings, supported by a network of 12 boutiques and an e-commerce site. The division also manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise customers and tailor recommendations to their needs.
3. Handle transactions and process payments efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Be knowledgeable about store offerings and present brands to customers.
7. Perform simple on-site repairs (sizing, bracelet changes).
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory audits.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach, adaptable to new challenges.

1. Strong interpersonal and communication skills.
2. Ability to work independently and as part of a team.
3. Proficiency in sales techniques and customer service.
4. Detail-oriented with strong organizational skills.

Previous experience in retail or customer service is preferred.

Fixed remuneration over 12.5 months with performance-based variable pay.

Employee discounts on purchases, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career development opportunities.

The company is committed to inclusivity, offering positions to individuals with disabilities, and has achieved a gender equality index of 99/100 in 2023. It participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling watches and jewelry.