Galeries Lafayette Sales Associate

Ecully • France

Thursday, February 20, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the French leader in the distribution of timepieces and fine jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, the division also manages multibrand watch spaces in 40 of these locations. With 70 Louis Pion stores nationwide and an e-commerce platform, it offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online presence. Additionally, the division operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division aims to captivate enthusiasts and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor recommendations to their needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess in-depth knowledge of store offerings and brand presentations.
7. Perform simple repairs on-site, such as resizing and strap changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory counts.
10. Showcase and highlight jewelry selections with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in inventory management and point-of-sale systems.
4. Ability to perform basic repairs and adjustments on watches and jewelry.

Previous experience in retail sales, preferably within the luxury or fashion sector, is required.

Fixed salary over 12.5 months with performance-based variable pay.

Benefits include employee discounts, personalized onboarding, specialized training in the watch and jewelry industry, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in environmental impact reduction and recycling initiatives.