Galeries Lafayette Sales Associate

Écully • France

Wednesday, December 11, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across the 57 Galeries Lafayette department stores in France and Luxembourg. Operating multi-brand watch spaces in 40 of these stores, Louis Pion offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban centers and airports, with a network of 12 boutiques and an e-commerce platform. The division also manages mono-brand boutiques for renowned names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring an exceptional client experience.
2. Advise clients and develop tailored solutions to meet their needs.
3. Handle transactions and process payments efficiently.
4. Promote the Louis Pion brand and contribute to sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and effectively present brands to customers.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee deliveries and conduct inventory checks.
10. Highlight the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable to various situations and open to new challenges.

1. Excellent interpersonal and communication skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch and jewelry repairs.

Previous experience in retail sales, preferably within the luxury or jewelry sector, is advantageous.

Fixed annual salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in watch and jewelry retail, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in initiatives like DuoDay. The organization prioritizes environmental sustainability and promotes recycling of used watches and jewelry across its outlets.