Galeries Lafayette Sales Associate

Dijon France

Tuesday, February 4, 2025

The Horlogerie Bijouterie Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of watches and fine jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for jewelry and watch sectors across 57 grand magasins in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these stores. With 70 retail locations across France and an e-commerce platform, Louis Pion offers an unparalleled selection of watches and, more recently, jewelry, spanning over 60 brands from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, supported by a network of 12 boutiques and an online presence. Additionally, the division operates mono-brand boutiques featuring Cartier, Rolex, Omega, Messika, Tudor, and Hermès in grand magasins and airports. The Horlogerie Bijouterie Division aims to captivate the hearts of watch and jewelry enthusiasts, whether they are curious newcomers or seasoned aficionados.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to meet their specific needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and execute window displays with regular restocking.
6. Possess comprehensive knowledge of store offerings and effectively present brands to clients.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory assessments.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach and open to new challenges.

1. Exceptional interpersonal and communication skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Basic technical skills for simple repairs.

Previous experience in a retail or customer service environment is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Benefits include employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and a dynamic career path.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It is committed to environmental sustainability and encourages recycling of used watches and jewelry across all retail locations.