Galeries Lafayette Sales Associate

Clermont-Ferrand • France

Friday, September 19, 2025

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor of watches and jewelry, operating under esteemed brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With 70 retail locations and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, with 12 boutiques and an online store. The division also manages monobrand boutiques for renowned names like Cartier, Rolex, Omega, and more, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a high level of service and satisfaction.
2. Advise clients and tailor recommendations to their needs.
3. Handle transactions and process payments efficiently.
4. Promote the Louis Pion brand and contribute to sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of the store's offerings and effectively present brands to customers.
7. Perform simple on-site repairs such as resizing and bracelet changes.
8. Oversee after-sales service and special order management.
9. Inspect deliveries and conduct inventory checks.
10. Highlight and promote our jewelry selection.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable to various situations and open to new challenges.

1. Strong interpersonal and communication skills.
2. Proficiency in sales techniques and customer service.
3. Ability to perform basic watch repairs.

Experience in retail sales, preferably within the luxury watch or jewelry sector.

Preferably a diploma in horology.

Fixed remuneration over 12.5 months with performance-based variable pay.

Employees receive discounts on purchases, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career development opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. The organization prioritizes environmental sustainability and promotes recycling of used watches and jewelry.