Galeries Lafayette Sales Associate

Claye-Souilly • France

Monday, February 24, 2025

As a prominent entity within the Galeries Lafayette Group, the Watch and Jewelry Division stands as the preeminent French distributor of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets and e-commerce platform, offers an extensive selection of watches and jewelry, including its proprietary collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online presence. The division also manages monobrand boutiques for luxury names such as Cartier, Rolex, and Omega, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor recommendations to meet their specific needs.
3. Handle sales transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and execute regular merchandise replenishment.
6. Possess in-depth knowledge of store offerings and effectively present brands to customers.
7. Perform basic repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory counts.
10. Showcase the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges to achieve optimal outcomes.
4. Preferably holds a diploma in horology.

1. Strong customer service and communication skills.
2. Sales and negotiation expertise.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch and jewelry repairs.

Prior experience in retail sales, particularly in the luxury goods sector, is preferred.

Diploma in horology preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Includes employee discounts, personalized onboarding support, specialized training in watchmaking and jewelry, and a dynamic career path.

The organization is committed to inclusivity, actively supporting individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. The company participates in initiatives like DuoDay and implements policies to minimize environmental impact, including recycling programs for watches and jewelry.