Galeries Lafayette Sales Associate

Cabriès • France

Tuesday, April 29, 2025

The Horology and Jewelry Division of the Galeries Lafayette Group stands as a preeminent leader in the French distribution of watches and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these stores. Louis Pion, with 70 retail locations and an e-commerce platform, offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online presence. The division also operates monobrand boutiques for renowned names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Horology and Jewelry Division is dedicated to captivating the curiosity and passion of watch and jewelry enthusiasts in urban settings.

1. Welcome and assist clients, ensuring an exceptional customer experience.
2. Advise clients and tailor recommendations to their needs.
3. Process transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and execute regular restocking.
6. Possess comprehensive knowledge of store offerings and effectively present brands to clients.
7. Handle simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory assessments.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach, adaptable to new challenges.

1. Strong interpersonal and communication skills.
2. Sales acumen and ability to engage customers.
3. Proficiency in handling transactions and inventory management.
4. Knowledge of watch and jewelry products.

Previous experience in retail sales, preferably within the luxury or fashion sector, is advantageous.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company embraces inclusivity, demonstrated by its commitment to accessibility for individuals with disabilities and a high gender equality index score. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling programs for used watches and jewelry.