Galeries Lafayette Sales Associate

Bordeaux France

Monday, January 27, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and fine jewelry through its distinguished brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, the division also manages multibrand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and, more recently, jewelry, spanning over 60 brands from accessible to premium, including its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban and airport settings, through its network of 12 boutiques and online store. Additionally, the division operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate the curiosity and passion of watch and jewelry enthusiasts.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to their needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of store offerings and effectively present brands to clients.
7. Perform simple on-site repairs (sizing, strap changes).
8. Manage after-sales service and special orders.
9. Oversee deliveries and conduct inventory checks.
10. Showcase the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach and open to new challenges.
4. Preferably holds a diploma in watchmaking.

1. Exceptional customer service skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch repairs.
5. Excellent communication and interpersonal skills.

Previous experience in retail sales, preferably within the luxury watch or jewelry sector, is highly desirable.

Preferably a diploma in watchmaking.

Fixed salary over 12.5 months with performance-based variable compensation.

Benefits include employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling used watches and jewelry.