Galeries Lafayette Sales Associate

Biarritz • France

Monday, August 4, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of horology and jewelry through its renowned brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these establishments. Louis Pion, with its 70 retail locations and e-commerce platform, offers an extensive selection of watches and jewelry, spanning over 60 brands from accessible to premium, including its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, supported by 12 boutiques and an online presence. The division also operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist clients, ensuring a high-quality customer experience.
2. Advise clients and tailor recommendations to meet their needs.
3. Process sales transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of store offerings and effectively present brands to customers.
7. Perform basic on-site repairs (e.g., resizing, bracelet changes).
8. Manage after-sales service and special order follow-ups.
9. Oversee inventory control and conduct stock checks.
10. Showcase jewelry selections with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach to various situations and challenges.
4. Preferably holds a diploma in horology.

1. Strong communication and interpersonal skills.
2. Sales and negotiation expertise.
3. Attention to detail and organizational skills.
4. Ability to perform basic watch repairs.

Experience in retail sales, preferably within the watch or jewelry sector.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding support, specialized training in horology and jewelry, and a dynamic career path.

The company is committed to inclusivity, supporting individuals with disabilities, and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling used watches and jewelry.