Galeries Lafayette Sales Associate
The Horlogerie Bijouterie division of Groupe Galeries Lafayette stands as the preeminent French leader in the distribution of watches and jewelry through its distinguished brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 major department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets throughout France and an e-commerce platform, offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, through its 12 boutiques and online store. Additionally, bespoke jewelry creation services are available. Beyond its own brands, the division also manages monobrand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Horlogerie Bijouterie division aims to captivate the curiosity and passion of watch and jewelry enthusiasts.
- Welcome and assist customers, ensuring a superior client experience.
- Advise clients and tailor arguments to meet their needs.
- Handle sales transactions efficiently.
- Promote the Louis Pion brand and drive sales growth.
- Maintain store presentation and regularly update displays.
- Possess comprehensive knowledge of store offerings and effectively present brands to clients.
- Perform simple on-site repairs (sizing, bracelet changes).
- Manage after-sales service and special orders.
- Oversee delivery checks and conduct inventory assessments.
- Customer-oriented mindset with a focus on building trust and providing personalized solutions.
- Action-oriented with a results-driven approach.
- Adaptability to different situations and openness to new challenges.
- Strong interpersonal and communication skills.
- Sales acumen and persuasive abilities.
- Detail-oriented with strong organizational skills.
- Ability to perform basic watch repairs.
Previous experience in a customer-facing retail environment is preferred.
Benefits include a fixed salary over 12.5 months, performance-based variable compensation, employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career development opportunities.
The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index score and actively participates in initiatives like DuoDay. The organization is dedicated to reducing its environmental impact and promotes the recycling of used watches and jewelry across all retail locations.


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