Galeries Lafayette Sales Associate

Annecy • France

Tuesday, June 17, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With 70 retail locations and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also featuring its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, operating in urban and airport settings with 12 boutiques and an online store. The division also manages monobrand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor arguments to meet their needs.
3. Handle transactions and promote the Louis Pion brand to increase sales.
4. Maintain store presentation and regularly replenish displays.
5. Possess comprehensive knowledge of store offerings and effectively present brands to clients.
6. Perform simple repairs on-site, such as resizing and bracelet changes.
7. Oversee after-sales services and special orders.
8. Manage deliveries and conduct inventory checks.
9. Highlight the jewelry selection with enthusiasm.

1. Customer-oriented mindset, acting as a brand ambassador.
2. Action-driven with a focus on achieving results.
3. Adaptability to various situations and openness to new challenges.
4. Preferably holds a diploma in horology.

1. Strong interpersonal and communication skills.
2. Sales acumen and ability to build customer relationships.
3. Attention to detail and organizational skills.
4. Technical skills for simple repairs and adjustments.

Experience in retail sales, particularly in luxury goods, is preferred.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry industry, and dynamic career progression opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling programs for watches and jewelry.