Galeries Lafayette Sales Associate

Annecy • France

Monday, March 17, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and fine jewelry through its distinguished brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online store. Additionally, the division manages mono-brand boutiques for renowned names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division aims to captivate the curiosity and passion of watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a superior client experience.
2. Advise clients and tailor recommendations to meet their needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and effectively present brands to clients.
7. Perform simple on-site repairs (sizing adjustments, bracelet changes).
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory counts.
10. Highlight and promote the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide tailored solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.
4. Preferably holds a diploma in horology.

1. Exceptional customer service skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch repairs.
5. Excellent communication and interpersonal skills.

Prior experience in retail sales, particularly in the luxury sector, is preferred.

Preferably a diploma in horology.

Fixed salary over 12.5 months with performance-based variable compensation.

Benefits include employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career advancement opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has achieved a gender equality index score of 99/100 in 2023 and actively participates in initiatives like DuoDay. The organization prioritizes environmental impact reduction and promotes recycling of used watches and jewelry across all retail locations.