Galeries Lafayette Sales Associate

Annecy • France

Thursday, February 20, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and fine jewelry through its renowned brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the central purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these locations. Louis Pion, with 70 retail outlets across France and an e-commerce platform, offers a curated selection of over 60 watch and jewelry brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online presence, including bespoke jewelry creation services. Additionally, the division operates mono-brand boutiques for luxury names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division is dedicated to captivating the curiosity and passion of watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a high level of satisfaction.
2. Advise clients with tailored recommendations to meet their needs.
3. Handle transactions and process payments efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess in-depth knowledge of store offerings and effectively present brands to customers.
7. Perform simple on-site repairs, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory audits.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.

1. Excellent interpersonal and communication skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch and jewelry repairs.

Experience in retail sales, preferably in the luxury fashion or jewelry sector, is required.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts on purchases, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and participates in initiatives like DuoDay. The company actively implements policies to reduce environmental impact and promotes recycling of used watches and jewelry.