Galeries Lafayette Sales Associate

Annecy • France

Wednesday, January 15, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and fine jewelry through its renowned brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. It also manages multi-brand watch spaces in 40 of these stores. Louis Pion, with 70 retail locations across France and an e-commerce platform, offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands in urban and airport locations through its 12 boutiques and online store. Additionally, the division operates mono-brand boutiques for luxury names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès. The division aims to captivate enthusiasts and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers, ensuring a high level of service and satisfaction.
2. Advise clients and tailor recommendations to their specific needs.
3. Handle transactions and ensure accurate cash management.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and execute regular restocking and visual merchandising.
6. Possess in-depth knowledge of store offerings and effectively present brands to customers.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory audits.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and cash management.
4. Ability to perform basic watch repairs.

Previous experience in retail sales, preferably within the luxury sector, is required.

High school diploma or equivalent.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index. It participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling programs for used watches and jewelry.