Galeries Lafayette Sales Associate

Angers • France

Monday, August 18, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the French leader in watch and jewelry retail through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. With 70 Louis Pion stores nationwide and an e-commerce platform, the brand offers a wide selection of watches and jewelry, including its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online store. The division also manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. Its mission is to captivate enthusiasts and connoisseurs of watches and jewelry.

1. Welcome and assist clients, ensuring an exceptional customer experience.
2. Advise clients with tailored solutions and develop appropriate sales arguments.
3. Handle transactions and promote the Louis Pion brand to increase sales.
4. Maintain store presentation and regularly restock displays.
5. Possess in-depth knowledge of store offerings and effectively present brands to customers.
6. Perform simple on-site repairs (sizing, bracelet changes).
7. Manage after-sales service and special order follow-ups.
8. Oversee deliveries and conduct inventory checks.
9. Showcase the jewelry selection with enthusiasm.

1. Client-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.
4. Preferably holds a diploma in watchmaking.

1. Strong customer service and interpersonal skills.
2. Sales and negotiation capabilities.
3. Attention to detail and organizational skills.
4. Technical skills for simple repairs.

Previous experience in retail sales, preferably within the watch or jewelry sector, is advantageous.

Preferably a diploma in watchmaking.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index score of 99/100 for 2023 and actively participates in environmental impact reduction and recycling initiatives. The workplace fosters a culture of growth and development, offering numerous career advancement opportunities within the Galeries Lafayette network.