Galeries Lafayette Sales Advisor (Work‑Study)

A prestigious luxury fashion house renowned for craftsmanship, refined aesthetics and an elevated client experience. As part of the wider luxury sector, the employer combines heritage design with global retail operations and invests in the training and development of early‑career talent through work‑study schemes.

1. Deliver exceptional, personalised client service and build long‑term client relationships through proactive clienteling and follow‑up.
2. Achieve individual and boutique sales targets through effective selling, upselling and cross‑selling techniques.
3. Support daily store operations: process transactions, manage stock replenishment, accept and prepare deliveries, and maintain stockroom accuracy.
4. Maintain immaculate visual merchandising standards and ensure the boutique reflects the maison’s aesthetic and presentation guidelines.
5. Participate in product and brand training; maintain up‑to‑date product knowledge across ready‑to‑wear, accessories or leather goods as required.
6. Assist with client appointments, special orders and after‑sales service to ensure continuity of the customer journey.
7. Contribute to team briefings and share market feedback and client insights with store management.
8. Comply with loss‑prevention procedures, cash handling protocols and boutique hygiene/safety standards.

1. Enrolment in a recognised work‑study (alternance) programme or vocational qualification (e.g., BTS, level equivalent) required.
2. Professional, polished communication and strong interpersonal skills suited to a luxury clientele.
3. Customer‑centric attitude with proven ability to build rapport and tailor recommendations to client needs.
4. Availability to work retail hours including evenings, weekends and public holidays as required by boutique scheduling.
5. Legal eligibility to work in France and to undertake a work‑study contract.

1. Clienteling and luxury customer service
2. Point‑of‑sale (POS) systems and cash handling
3. Visual merchandising and boutique presentation
4. Sales techniques: upselling, cross‑selling and closing
5. Basic stock management and inventory control
6. Professional telephone and email communication

Entry‑level: candidates with little or no professional experience are welcome; prior retail or luxury boutique experience is advantageous but not mandatory for a work‑study placement.

Enrolment in a recognised work‑study (alternance) programme or equivalent vocational qualification (BTS, DUT, or similar) preferred.

The workplace emphasises meticulous service, attention to detail and respect for artisanal quality. Teams operate in a collaborative, mentorship‑driven environment where early‑career employees receive structured on‑the‑job training and exposure to luxury retail standards.